Vol.129:Customer service about Amazon.com&.uk

Good morning.

We arrived at Piraeus port in Greece.

Today I’m afford to go out.

So let me go to Athens.

Today let me talk about Amazon.

Few days ago, I applied Amazon video to watch movie for 1 month free trial(Amazon.com&Amazon.uk).

But I couldn’t watch almost movie.

I don’t understand the reason, I asked to customer service.

They replied “It’s impossible to watch movie in Greece. It’s only possible to watch movie made by Amazon.”

So I give up to apply Amazon video.

And I asked to cancel free trial to them.

They canceled my contract so quickly.

I asked to customer service by chat.

Surprisingly, they replied my message in 2 minutes.

And our chat was finished in 10 minutes.

Of course my question is disappeared.

I understand why Amazon has been top of online shopping service.

It’s not only selling service but also high quality after service.

I feel so sorry I couldn’t watch movie.

But the good service made me happy.

Probably this is the reason we would think “we want to use Amazon.”

Thorough this occurrence, I try to be careful about my behavior.

Because everyday our behavior is so important to our trust.

See you.